Shipping policy

Shipping charges

We offer complimentary shipping on every order, worldwide. Orders are dispatched by DHL Express, and no shipping charge is added at checkout.

Production and delivery time

Every piece is made to order, so timelines vary with the design and any customisations you choose. The estimated time for each piece, in working days, is shown on its product page. If you would like a precise timeframe for your order, feel free to contact us on WhatsApp.

International shipping

We ship worldwide through our trusted partner, DHL Express, known for reliable and timely service. Orders are shipped directly from Mumbai, India, and delivery times depend on your destination address.

Any customs duties or taxes, if applicable, are the responsibility of the customer. These charges are determined by your country's regulations, and we appreciate your understanding.

  • Tracking number: every order is provided with a tracking number as soon as it ships.
  • Cash on delivery: currently not offered.

Returns, exchanges and cancellations

Because every piece is made to order and to your measurements, we are unable to offer returns on any of our products. If a genuine defect is detected, we may, at our discretion, exchange the product. Refunds are not offered.

Once an order is placed, it cannot be cancelled.

For full details, please see our Refund policy, or get in touch with us at info@karishmaashita.com.

Thank you for shopping with us. We are committed to ensuring that your order arrives as quickly and seamlessly as possible.

Concierge